Terms & Conditions

ATALUX provides window cleaning, fly screen cleaning, track cleaning, solar panel cleaning, and related services as agreed at the time of booking. The scope of each service will be confirmed prior to commencement.

All quotes are provided in Australian dollars and are valid for 30 days from the date of issue. Prices may vary if the scope of work changes or if site conditions differ materially from those described at the time of quoting.

GST is included in all quoted prices unless otherwise stated.

Payment is due on completion of the service unless otherwise agreed in writing. We accept cash, bank transfer, and other payment methods as advised at the time of booking.

For ongoing service plans, payment terms will be outlined in your service agreement.

We ask for at least 24 hours' notice if you need to cancel or reschedule a booking. Cancellations with less than 24 hours' notice may incur a cancellation fee.

We reserve the right to reschedule services due to unsafe weather conditions or other circumstances beyond our control. We will notify you as soon as practicable.

You agree to provide safe and reasonable access to the areas to be cleaned. Please ensure pets are secured and that any fragile or valuable items near windows are moved prior to our arrival.

ATALUX reserves the right to decline or cease work if site conditions are deemed unsafe.

ATALUX is fully insured for public liability. We take all reasonable care when performing services; however, we are not liable for pre-existing damage, damage caused by faulty or deteriorated fixtures, or damage arising from circumstances beyond our reasonable control.

Any claims must be reported to us within 24 hours of service completion.

If you are not satisfied with the result, please contact us within 24 hours and we will return to address any concerns at no additional charge.

These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

For any questions regarding these terms, please contact us: